Click & Collect

Don’t let your customers have to miss out on their favourites

Develop a new revenue stream with Click & Collect

Our team’s commitment to the hospitality industry means we strive to make it as convenient as possible for your customers to order takeaway online.

Our Click & Collect solution allows you to keep your business open while positioning it to meet future consumption patterns. Give your customers more choice and greater flexibility, without compromising the control you have over your kitchen and operations. Manage the number of orders per time slot, and ensure you provide a simple and clear collection process to meet social distancing guidelines.

How Click & Collect Works


Open an account in minutes and build your digital menu by simply uploading your menu from a spreadsheet.


Customers simply download the FETCH MY ORDER App to order, pay, and collect.


Your staff will receive orders straight to a smartphone or tablet through FETCH PRO or your ePOS system.


When they’re ready, staff can start preparing the order. Customers get notified and are given accurate collection times.

Want to find our more?

Get in touch with us to request a demo.


Customisable Menus:

Define which items are available for click and collect and enable your customer to create and customise their own order and have that order submitted directly.

Flexible Solutions:

FETCH’s technology works independently on smartphones and tablets so your staff can start receiving orders in minutes, or integrated seamlessly with your POS.


Add Tips:

So your staff does not miss out, the FETCH App also allows customers to add tips to their click and collect bill.

Cashless Payments:

Give you customers the freedom to pay with their favourite cashless method. All credit cards and Apple/Google wallets accepted. Plus we will handle all credit card and bank transfers.

Click-and-collect customers tend to spend more, most likely because they are tempted by other offerings.

FETCH’s Click & Collect system can help with up-selling by showcasing appetizers, desserts, drinks and other high margin items as well as running promotions and loyalty schemes to maximise your return on investment.

One Platform, Multiple Solutions


Table Order

Using the latest Apple and Android technology combined with geolocation FETCH makes ordering in venues speedy and efficient. Give customers the luxury to order and pay at the table for their food and drinks using their smartphones. No Apps. No Downloads. No Queues.