FETCH’s Mobile Ordering System For Your Coffee Shop
Your customers don’t want to sit around or stand in the rain waiting for their daily coffee. Contactless mobile ordering is here to stay. Empower your team and customers with FETCH.
Click and Collect
Allow your customers to order ahead of time. Click and collect saves your customers and your team’s time.
Powered through Instant Apps and App Clips, there is no need to download an app. Customers simply tap the provided table talker, and the menu appears.
So your staff don't miss out, the FETCH App allows customers to add tips to their bills.
Target the morning coffee rush, offer lunchtime deals and craft customer-modifiable menus.
Download Your Free Guide
Find out which FETCH features will suit you best and how they work in our FREE downloadable guide.
Beat The Coffee Chains
22% of Starbucks orders are made through their click and collect app. Beat the giant coffee chains and allow your customers to order ahead too. Try out the FETCH Mobile App, today.
How FETCH Works
Open an account in minutes and build your digital menu by simply uploading your menu from a spreadsheet.
Customers simply tap their mobile phones on the table talker and the menu page will open so they can order and pay at the table. Reducing wait times and minimising unnecessary contact.
If ordering for click and collect, your customers can scan at your venue or download the app to preorder ahead for collection.
Your staff will receive orders straight to a smartphone or tablet through FETCH Pro or your ePOS system.
Customers get notified at key moments, e.g. when their order is being prepared and when it’s ready to collect or on the way to their table.
How FETCH benefits your customers
We all know what it’s like to stand in the rain waiting for a coffee. We usually just head to the next place instead, right? Get rid of the queues with FETCH Fast-track.
No mobile websites to navigate through. No explaining how everything works! Your customers just open the App or Tap at your coffee shop.
You’re going to have to cater to all sorts of customers post-COVID. With contactless ordering and payments, everyone will feel looked after and at ease.
All credit cards, Apple Pay, and Google Pay are accepted.
How FETCH benefits you
Reduce Your Queues:
Do more with less by removing people from your queues. By not having to manually take an order or handle payments, we have seen over 1 hour saved per shift.
Increase Your Revenue:
Use deals and promotional codes to incentivise upsells and increase your average order value.
Focus on What You Do Best:
Provide the best customer experience possible. FETCH frees your team up to focus on what’s important.
Frequently Asked Questions
Promote FETCH to all of your customers that way they all have the chance to skip the queue. We will help you inform your customers from the get-go by providing marketing materials like flyers, signs and social posts.
Change is good. But if you’re feeling put off, implementing our system step by step can allow you to test your current solution alongside FETCH. We promise you’ll understand what new business it can bring in no time.
Actually, by removing the element of taking orders/payments staff will have more time to engage with customers to ensure they are having a good time.
They can continue ordering the traditional way, through a member of staff.
FETCH doesn’t just offer a click and collect service, we’ve also got table ordering built-in. Schedule a demo today and we can show you exactly how it all works.
Yes, the process of showing a customer to the table is still managed by you. If the kitchen is busy the 'busy time' mode can be turned on so customers know it will take longer than usual for their order to arrive.
You have full flexibility to manage your stock and changes will immediately show on FETCH.
Not married to your ePOS? You can use FETCH Pro for staff on a smartphone or tablet and start managing orders in minutes. Staff can then serve your customers more efficiently.
Full POS Integration
Love your ePOS? FETCH can integrate seamlessly with your ePOS system and receive orders straight to your till. Our team is here to help every step of the way. Sign up today and we will handle the set-up for you for free.