FETCH’s Online Ordering System For Your Pub or Bar
We live in a digital-first world where your customers expect a seamless experience. In a competitive industry like hospitality, you need the right tools to help deliver that experience. With our mobile ordering system, FETCH can enable you and your team to increase sales and reduce overheads.
A table service app allows your team to abide by COVID regulations as well as freeing up your staff to focus on overall customer service.
Don't let your staff miss out on tips! FETCH pub ordering encourages customers to add tips to their bills.
Target sports fans, students and your early bird customers by offering happy hour deals, or craft customer-modifiable food and drink deals.
We removed the need for customers to pay every time they order. When they leave your pub or bar, their card is automatically debited.
Give your customers the same level of freedom they have when paying at the counter. FETCH allows them to split the bill themselves saving your team time.
Download Your Free Guide
Find out which FETCH features will suit you best and how they work in our FREE downloadable guide.
How Table Ordering Works
Open an account in minutes and build your digital menu by simply uploading your menu from a spreadsheet.
Your customers tap their mobile phones on the table talker and the menu page opens. They can now order and pay at the table. This reduces wait times and minimises unnecessary contact.
Your staff receive orders straight to a smartphone or tablet through FETCH Pro or directly to your ePOS system.
When your customer’s order is ready your team deliver the order as normal.
How FETCH benefits your customers
No more flagging down busy staff to order another pint. Knowing that the order is going straight to the bar means your customers will enjoy more drinks, snacks and grub (if you serve it).
No mobile websites to navigate through. FETCH’s can be used with or without downloading an app. No explaining how everything works! Just tap, order, and pay!
You’re going to have to cater to all sorts of customers post-COVID. With contactless orders and payments, everyone will feel looked after and at ease.
All credit cards, Apple Pay, and Google Pay are accepted.
How FETCH benefits you
Reduce your Costs:
Do more with less by completely removing the “administrative” tasks your bar staff do every shift. We have seen over 1 hour saved per shift by not having to prepare the check and handle payments.
Increase your Revenue:
Reducing wait times by allowing customers to order and pay as soon as they are ready can save 15-20 minutes per transaction. This expands your seating capacity by over 30%.
Focus on What You Do Best:
Provide the best customer experience possible. FETCH frees up your team to serve more drinks and make your guests feel right at home.
Not married to your ePOS? You can use FETCH Pro for staff on a smartphone or tablet and start managing orders in minutes. Staff can then serve your customers more efficiently.
Full ePOS Integration
Love your ePOS? FETCH can integrate seamlessly with your ePOS system and receive orders straight to your till. Our team is here to help every step of the way. Sign up today and we will handle the set-up for you for free.
Frequently Asked Questions
Actually, by removing the element of taking orders/payments staff will have more time to engage with customers to ensure they are having a good time.
They can continue ordering the traditional way, through a member of staff.
Yes, the process of showing a customer to the table is still managed by you. If the kitchen is busy the 'busy time' mode can be turned on so customers know it will take longer than usual for their order to arrive.
You have full flexibility to manage your stock and changes will immediately show on FETCH.
It keeps them COVID safe for a start. This will also keep customers safe. Your staff will be able to focus more on what they are good at – service. FETCH removes the basic tasks of bringing a menu, taking an order, bringing the bill, bringing the payment terminal that nobody wants to touch, and sorting payment.
We have both options – either receive orders on your own device or we can look at integration.
Yes! We have timed menu functionality, and also timed offer functionality.